Excellence

Our Commitment to Quality, Safety & the Environment

At River Rental Tools, quality isn't just a standard—it's a system. We're committed to delivering top-tier performance while protecting the health and safety of our teams and the environments we operate in.

Quality Policy Statement

River Rental Tools (RRT) considers it a paramount aspect of its  business to offer a level of quality and pride in customer service that separates us from our competitors. It is the goal of this company to provide quality services to our customers with the same sense of devotion, reliability, distinction and professionalism that we expect from our employees.

We are committed to being an Oil and Gas Service Industry leader by concentrating on delivering exceptional service and equipment that exceeds our customer's expectations by following our Quality and Safety Management system procedures.

Quality of Service shall be a primary objective on every job by every employee team member, with all members taking pride in a dedicated effort and continuous pursuit to surpass personal, company and customer expectations for successful management of the company's Quality Management System.

Statement of Intent. We Will:

Work towards excellence and continue to strive for improvement to exceed our customer requirements.
Achieve goals by fostering a culture within our company that strives for the best and creates a team atmosphere with a common goal of customer satisfaction.
Continuously review our established policy and procedures to identify areas of improvement.
Provide all employees with the resources and training needed to meet these objectives.
Provide a management commitment to, quality where they are not only communicated but understand and ingrained in our daily operations.
Our Philosophy

Our Quality Philosophy is Simple: Quality in Preparation, Quality in Delivery, Quality in Service.

QHS&E Management System Goals and Expectations

Learn more about our Quality Management System and QHS&E goals and expectations.

Leadership Commitment:

Achieve visible top-down leadership and commitment by managers toward a successful and compliant QHSE company culture.

Accountability:

Active acceptance of responsibility for organizational roles, obligations, actions and behaviors by employees to positively influence organizational direction, improvement and success.

Strategic Business Planning

Planning the execution of business activities integrating QHSE to all phases of our business.

Policies & Procedures

Policies and Procedures are deployed, utilized and enforced at all levels of the organization.

Training & Development

Through training and development, provide required organizational responsibility, structure, knowledge and resources to achieve QHSE objectives

Hazard Analysis, Risk Management, & Prevention

Continuous hazard analysis and risk management of activities, products and services, including contractor selection, and deployment of prevention and mitigation measures.

Incident & Non-conformance reporting, and investigation

All incidents and Non-Conformances are reported and properly investigated to ensure lessons learned are captured and communicated as to prevent future incident occurrences.

Implementation & Perfomance Monitoring

Effectiveness of implementation of the QHSE Management system will be monitored periodically through systematic audits and reviews. Corrective actions will be monitored through regular reviews and improvements through modifications.

Audits, Review & Corrective Action

Effectiveness of implementation of the QHSE Management system will be monitored periodically through systematic audits and reviews. Corrective actions will be monitored through regular reviews and improvements through modifications.

Quality & Mechanical Integrity

Implement effective Quality & Mechanical integrity program to ensure safe operation and reliability of critical equipment and establish an effective process by which RRT and their contractors align QHSE management system elements to conduct activities and supply critical assets in a safe & environmentally sound manner.

Quality Management System

Continuous Improvement at River Rental Tools is an ongoing standard to improve our products, services and processes, as such, at the Foundation of the RRT QMS, RRT has adopted modified version of the “Plan, Do, Check, Act (PDCA)” process approach, including a fifth step of “Communicate”,in developing, implementing, and improving the effectiveness of thequality management system and to enhance customer satisfaction inproduct quality..

Our Quality Policy Statement

At River Rental Tools, we are committed to delivering exceptional service and equipment that exceeds our customer's expectations. Our quality control program ensures meticulous maintenance, tracking, and preparation of every piece of equipment. With 40 years of industry experience, our personnel training surpasses industry standards, focusing on safety and skills. We strive to be your trusted partner in the oil and gas service industry.

1
Quality Policy & Program Summary
2
Control of Documents and Records
3
Management Responsibility
4
Management of Change
5
Competence, Awareness & Training
6
Planning of Product Realization
7
Customer Related Processes
8
Design Development & Mechanical Integrity
9
Purchasing
10
Control of Production & Service Provision

Leading with Safety, Delivering with Excellence

At River Rental Tools, we don’t just meet industry standards — we raise them. Our commitment to Quality, Health, Safety, and the Environment (QHS&E) helps ensure every project runs efficiently, safely, and sustainably.