QUALITY POLICY STATEMENT :
River Rental Tools (RRT) considers it a paramount aspect of its business to offer a level of quality and pride in customer service that separates us from our competitors. It is the goal of this company to provide quality services to our customers with the same sense of devotion, reliability, distinction and professionalism that we expect from our employees. We are committed to being an Oil and Gas Service Industry leader by concentrating on delivering exceptional service and equipment that exceeds our customer's expectations by following our Quality and Safety Management system procedures.
QUALITY of Service shall be a primary objective on every job by every employee team member, with all members taking pride in a dedicated effort and continuous pursuit to surpass personal, company and customer expectations for successful management of the company's Quality Management System.
Ray Lavergne // rlavergne@rrtmax.com // HR/SHSEQ Manager
WE WILL :
Work towards excellence and continue to strive for improvement to exceed our customer requirements.
Achieve goals by fostering a culture within our company that strives for the best and creates a team atmosphere with a common goal of customer satisfaction.
Continuously review our established policy and procedures to identify areas of improvement.
Provide all employees with the resources and training needed to meet these objectives.
Provide a management commitment to, quality where they are not only communicated but understand and ingrained in our daily operations.