Continuous Improvement at River Rental Tools is an ongoing standard to improve our products, services and processes, as such, at the Foundation
of the RRT QMS, RRT has adopted modified version of the “Plan, Do, Check, Act (PDCA)” process approach, including a fifth step of “Communicate”,
in developing, implementing, and improving the effectiveness of the
quality management system and to enhance customer satisfaction in
product quality.  

• Plan – Identify opportunities for best business practices derived from customer and regulatory requirements
  
   
• Do- Implement Policies, Procedures, and changes
  
   
• Check – Use data to analyze the participation and results of program implementation and change to determine effectiveness
  
   
• Act -  Through continuous assessments, Identify Successes and Opportunities and take appropriate actions to modify processes or behaviors toward greater program success
  
   
• Communicate – Communicate potential issues, statistical analysis, opportunities and success to Management and employees across the organization to achieve participation, corrective action input, prevention and accountabilit

OUR Quality Management System is a 16 Point program with Components Including :

1. Quality Policy & Program Summary
    
2. Control of Documents and Records
    
3. Management Responsibility
    
4. Management of Change
    
5. Competence, Awareness & Training
    
6. Planning of Product Realization
    
7. Customer Related Processes
    
8. Design Development & Mechanical Integrity
    
9. Purchasing
    
10. Control of Production & Service Provision
     
11. Preservation of Product
     
12. Control of Monitoring & Measuring Equipment
     
13. Customer Satisfaction
     
14. Internal Audits
     
15. Control of Non Conforming Products
     
16. Continual Improvement